Customer Testimonials

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DealerRater Dec 5, 2024

Very appreciative of everyone that helped me while I was there very thankful for them doing all they could to get me the best rate

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DealerRater Dec 4, 2024

Everyone that worked with my son and I did an amazingly wonderful job. Will definitely refer friends and family and everyone else looking for a new ride.

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DealerRater Nov 30, 2024

Very nice people good company to buy from would refer my family and friends to Chevy Nissan of walla walla.

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DealerRater Nov 27, 2024

Jose & Stone were fantastic to work with!!! I didn’t make it easy either! I came back multiple times over the course of a couple months looking for MY perfect car and deal and these guys made it happen and then some!! Not only did I get into a car I never thought I’d be able to drive away in I did it on my own and it was so fast!! Signing with Misty was also very smooth. They’ve got the whole process down. It’s easy, quick and painless! Go get yourself a great deal! Thank ...

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DealerRater Nov 27, 2024

June was very helpful in getting our family into a vehicle that would accommodate our family and kept us within our monthly budget. Very friendly and easy to work with!

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DealerRater Nov 27, 2024

Most welcoming dealer ever. Bought a new car one day and and they were all friendly decided to get another vehicle

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DealerRater Nov 27, 2024

Minerva and Maria were awesome. I had a Dr's appt i had to make and both girls made sure I got out in time. Thank you girls!

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DealerRater Nov 26, 2024

Went way above and beyond there from sales and service I would definitely send anyone I talk too tell them it is a 5 star dealer.

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DealerRater Nov 24, 2024

I eould definitely recommend this dealership the staff was very helpful and it was a friendly environment

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DealerRater Nov 22, 2024

I will not go to another dealership Stone and the rest of the staff are fantastic.

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DealerRater Nov 18, 2024

Just got the car, service fine so far. See what the future brings. Thanks for the service.

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DealerRater Nov 15, 2024

Great customer service, fair pricing and very knowledgeable about repairs performed, repairs where done fast and efficiently, high recommended repair facility!!!

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DealerRater Oct 24, 2024

The service was fantastic. The sales person took time and answered all our questions. Misty the financial person was professional and went through all the options available for ongoing service and answered all our questions. The first time I can say I enjoyed checking out all the different cars and going through the buying process at a dealership.b

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DealerRater Oct 23, 2024

Very helpful, very accommodating. We love our new vehicle. Thanks for all your help. Would recommend your dealership to anyone looking for a vehicle.

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DealerRater Oct 18, 2024

Service is timely, friendly, knowledgeable, and very courteous. Always wanting to earn customer's respect.

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DealerRater Oct 16, 2024

I had a really good experience down there and I love the way they had their customer care and filling out all the paperwork it was great to have them they knew what they were doing and I appreciate that

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DealerRater Oct 10, 2024

Amazing staff, great customer service, very knowledgeable and quick to answer any questions you might have, definitely recommend this dealership and will definitely be a returning customer for future vehicle purchases.

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DealerRater Oct 10, 2024

June and Julian were fantastic to work with!! Made my purchase easy and smooth!! I would highly recommend purchasing your next vehicle with them.

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DealerRater Oct 9, 2024

Very helpful from start to finish. I would recommend them to my family and friends.

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DealerRater Oct 8, 2024

Very good service, very friendly people. I will recommend it to my friends in my family. Thank you

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DealerRater Oct 2, 2024

The Sales team was amazing! Energy was well there! Will recommend 100 times to anyone. 10 out of 10 service.

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Google Sep 29, 2024

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Google Sep 28, 2024

My experience with Nissan of Walla Walla has been Great! They are very helpful and fast at what they do.

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DealerRater Sep 28, 2024

My Nissan Rogue had starting problems on Labor Day, fortunately I got the car to the dealership and was able to leave my car to looked at the next. A part had to be ordered while I was out of row. I felt my car would be safe at Nissan while I was out of town for two weeks.

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DealerRater Sep 27, 2024

I would highly recommend this dealership customer service was great and everyone was very nice!

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Google Sep 24, 2024

Jose Saucedo did an amazing job at giving me a good deal and leaving with a car

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Google Sep 17, 2024

We were looking to upgrade our vehicles. We again, have had the best experience here at Chevy/Nissan of Walla Walla! Jose and Misty have been the best to work with, even when I was being nit-picky! Both were very patient and took the time to find just the right fit. When it's time, we will for sure be back!! Thank you Jose! Thank you Misty!!

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Google Sep 17, 2024

Great customer service. Best buying experience!

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DealerRater Sep 13, 2024

Service was great however we were quoted an hour for the oil change and it ended up being 2

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Google Sep 10, 2024

I had an outstanding experience with Chevrolet in Walla Walla. Justin and his team exceeded my expectations at every turn. The entire process was seamless and easy, with a level of professionalism that immediately earned my trust. Justin and his team carefully listened to my needs and presented me with the perfect options. I couldn’t recommend them more – if you’re looking for a trustworthy and efficient team, this is the place to go!

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DealerRater Sep 7, 2024

Dealership and staff itself, great. Nissan financing itself despicable. Was told the following day after completing all paperwork, deposits etc that Nissan never accepted the paperwork. (More like someone chose not to do their job on a holiday) Told that my labor day deals were no longer applicable and that I would had no choice but switch to an entirely new lender of course with a much higher rate. Misty the finance manager at the dealership was just as embarrassed as I was equally upset. She tells me this is a common occurrence with Nissan financing. Feels like I got ...

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Google Sep 6, 2024

Maria and Jose made our service visit easy and pleasant. They were knowledgeable about the process and the services we required and it was done correctly within the time they told us. There was also a very nice waiting area!

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Google Sep 5, 2024

They were prompt, and the bill was less than the quote.

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DealerRater Sep 4, 2024

The dealership met my families needs and got us a good deal on the Yukon

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DealerRater Sep 4, 2024

Completed a service and fix a few minor problems with rental truck. They were fast and very polite. I was very satisfied.

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DealerRater Sep 2, 2024

They are the best at what they do. Great service and communication from the service advisors and service manager.

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Google Sep 1, 2024

was the best experience hands down in less than id say an hour i was approved best part it was all via email/phone i said wat i can do when i can do it what i was interested in and just like that im in a 2020 ford fusion thanks for starting a new chapter for me . i highly recommend jose.

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Google Aug 31, 2024

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Google Aug 26, 2024

Full service, thanks to all the crew in the place

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DealerRater Aug 23, 2024

My experience has been amazing with this dealership! So far no complaints! Highly recommend if you’re looking for a new car!

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DealerRater Aug 22, 2024

Very helpful, kind and considerate people we were impressed. Definitely recommend your dealership 😊👍🏻 thank you

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DealerRater Aug 19, 2024

Fast and friendly car purchasing experience. It was a very easy process during the time of purchase. Also, the vehicle was priced very well comparing to other vehicles we where looking at (same models). High recommend them for you vehicle purchasing experience.

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Google Aug 18, 2024

My electric car would d not charge and needed a 3am tow. The next morning they were on the phone with me and mapping out diagnosis. It was more than just a charge and they set up time lines, followed them and kept me Informed and solved another problem. If any Chevy or Nissan product needs servicing I would recommend them because of the communication.

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Google Aug 17, 2024

She was great. She took my keys, and told me the car would be done as soon as possible with a complimentary wash. That was awesome!

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Google Aug 14, 2024

Received a notice for air bag replacement and went to dealership to make appointment. Where very helpful in getting appointment done. Would recommend this dealership.

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DealerRater Aug 11, 2024

We had our SUV in for repairs and had a loaner vehicle which we loved and decided to purchase. Everyone made the process quick and easy. They were very thorough

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DealerRater Aug 10, 2024

I am so happy with my car tint it makes my car look so my sexier and the service was fast they offered to give me ride as well very happy I recommend 100%

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DealerRater Aug 9, 2024

We were very happy when we bought our truck from this dealership and the service that I just had done was very good.

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Google Aug 7, 2024

Great service friendly staff.

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Google Aug 7, 2024

Ac compressor went out in my subaru that I bought during the heat wave. The service team fixed it for me in under 24 hrs. Really appreciated the quick work!

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Google Aug 7, 2024

Did very well. Topped all my fluids in my car and washed my car and vacuumed my car. Definitely will service my car here again.

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Google Aug 2, 2024

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DealerRater Jul 31, 2024

Everybody at Walla Walla Nissan was very nice and helpful with getting my first car!

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Google Jul 31, 2024

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Google Jul 25, 2024

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Google Jul 14, 2024

The Salesman, Jose goes beyond what I've seen in my life of 79 years. He was amazing, he cares. God directed us here and Jose was on board. He cares and we felt like family. I'm gonna miss him. Please ask for Jose.

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Google Jul 11, 2024

I went in for a oil change. It took just over an hour and they washed and vacuumed my car. I was happy about that. They also explained everything that they did and explained what needs to be done later. Very happy for the information so I can keep my car running for a long time. Really like this place and will continue to bring my car here.

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Google Jul 8, 2024

Fast, friendly and knowledgeable about repairs that where needed on my vehicle. They did a amazing job getting my truck in and repaired and back to me in a timely fashion. Highly recommend them for all you repair and maintenance needs.

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Google Jul 7, 2024

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DealerRater Jul 5, 2024

Was Impressed with customer service. They answered all my questions and handled my car purchase just the way I wanted

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Google Jul 4, 2024

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Google Jun 30, 2024

My vehicle was repaired properly and returned clean same day. Thankyou very much.

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DealerRater Jun 25, 2024

You have serviced my car many times and you always do a good and complete job.

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DealerRater Jun 24, 2024

José Saucedo was great to work with, I would recommend this dealership to anyone who would like a friendly and welcoming experience. Quick and simple!

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DealerRater Jun 21, 2024

Eddie and Angel where very helpful in the process from start to finish when I was trying to choose a new vehicle!

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DealerRater Jun 19, 2024

The absolute best experience ever. The process was extremely smooth. No haggling. Miguel was thorough with explaining all that the Pathfinder had to offer. He’s very knowledgeable in what Nissan has to offer. I recommend him to everyone and anyone. The team at Chevrolet Nissan of Walla Walla are well led by their management team.

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Google Jun 19, 2024

Eddie was very nice & explained everything to us.

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Google Jun 19, 2024

Matt and Maria were amazing! I showed up early for my appointment and got me in and out no problem! Justin the parts manager noticed I needed new tires soon, got me a quote in no time! I will be back next week for tires! Thanks CNWW for the excellent service today!!

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Google Jun 19, 2024

Eddie went out of his way and drove my new car all the way to my home in Waitsburg so that I didn’t have to drive back to Walla Walla to pick up my other car. That’s great service!

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DealerRater Jun 17, 2024

Miguel was very good. Not pushy, but had all the answers to questions and was very respectful. I do not like the fact the dealership automatically adds on items that run up prices, then you can’t get out of. Paying for like Nitrogen in the tires!! Come on, that is petty money grab! Detail department could do a better job also, had to completely clean the car again, small thing, but when you pay $27,000 for a vehicle it should be cleaned properly in my opinion.

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DealerRater Jun 15, 2024

I already did this. Great customer service. I dont have fifteen words to add. Thanks

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Google Jun 15, 2024

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DealerRater Jun 14, 2024

I had Great customer service. It was easy to schedule an appointment. Appreciated the shuttle service.

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DealerRater Jun 12, 2024

was very respectful and really wanted to know what I wanted out of a car

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DealerRater Jun 12, 2024

Great experience love it amazing always it’s been my second purchase always super nice

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DealerRater Jun 11, 2024

What a great team, and friendly environment. Thank you Eddie and Jose for all the help. This was quick and painless. I would reccomend Chevrolet of Walla Walla to anyone wanting to purchase a vehicle!

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DealerRater Jun 10, 2024

Easy to work with, very pleasent experience. 3rd vehicle purchased from this dealer. Will be back in the future.

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DealerRater Jun 10, 2024

Salesman Jesse was very good and professional. I felt like he had been in the business for years and was very knowledgeable about the industry. I was very impressed with him and was quite surprised that he was relatively new to the company. I am very pleased with his ability to make the experience pleasant and enjoyable for me. I’m sure that next time I need a new car I will come back.

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Google Jun 8, 2024

Nothing but the best there at Nissan Chevrolet of Walla Walla service department. I don't take my vehicle anywhere else for services.

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DealerRater Jun 6, 2024

Great service. Very courteous and helpful. Explained the process of each step. Would recommend them to friends and family.

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DealerRater Jun 3, 2024

I found the exact used Toyota model that I was looking for at an affordable price. Everyone was very friendly.

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Google Jun 2, 2024

Had an amazing 1st time car buying experience at a dealership. Wonderful customer service, listened to me when i said i didn't wanna drive a "box" on wheels. Really helped me find something sleek, comfy, and family friendly at the same time. Would 10/10 recommenced and when i need a new car in the future, i will be buying from here again. Absolutely loving my Sentra! constantly getting compliments. Amazing! 10/10

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Google Jun 2, 2024

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DealerRater May 30, 2024

It was a very friendly environment and Jose was super nice and quick when we were doing all of the paperwork!

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DealerRater May 30, 2024

Very good dealer personnel, very helpful setting up the oil change. When oil change was done, they presented the bill with things to be done in the future.

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Google May 30, 2024

Everyone was great and super helpful!! Such a great experience from everyone that helped me!

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Google May 29, 2024

I bought a used Toyota Highlander from the Nissan dealership in Walla Walla. I went through Stone Platenberg and it was a really good experience. I got the car that I wanted for a very fair price and when I had an issue with the passenger side window, they were quick to get me in, to have it serviced. Stone was super friendly and would 💯 use him again to purchase a car!

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Google May 29, 2024

Purchased my 2017 Pathfinder new here in 2017. Have enjoyed first class, 5-star service here ever since and even before, for a previous Pathfinder. Happy to give them the rating they deserve in friendly and professional service.

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Google May 28, 2024

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Google May 28, 2024

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Google May 26, 2024

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Google May 24, 2024

Great car service!

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Google May 24, 2024

I spent months researching the best truck for me, what features, what technology, how much towing and payload. My initial decision was a Chevy Colorado but I kept coming back to the 2024 Frontier. I came by 3 maybe 4 times to try various trucks and ask questions. Everytime I came by Jesse Diaz answered all my questions, pulled out whatever vehicle I wanted to test drive, and did it all with patience and professionalism. I cannot express my gratitude to Jesse and team for working with me and making this buying process easy. I've bougt 2 vehicles from this place in the ...

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Google May 23, 2024

Good job, good people, very reasonable time.

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Google May 19, 2024

Stone Plantenberg was professional and knowledgeable and made the purchase process very easy. He answered all my questions and worked to get the best deal! I recommend this dealership, ask for Stone!

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Google May 14, 2024

Very happy

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Google May 13, 2024

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Google May 13, 2024

Jesse was so helpful while finding a Pathfinder. Thank you!

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Google May 12, 2024

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Google May 9, 2024

The work was done as promised in a professional and timely manner. Plus they are knowledgeable and very friendly!


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